Cancellation policy

Purchase Options Cancellation Policy

Some items in our store may be offered as a subscription, pre-order, or try before you buy. This policy outlines how you can modify or cancel these types of purchases.

🔁 Subscriptions

  • Recurring Deliveries: When you purchase a subscription, you will receive repeat deliveries based on the frequency and duration you select at checkout.

  • Billing: Your payment details will be stored securely, and you will be charged automatically for each delivery unless prepaid.

  • Auto-Renewal & Cancellations: Some subscriptions auto-renew at the end of their term. You can change or cancel your subscription at any time by following the management links provided in your order confirmation emails.

For details on returns or refunds for subscription orders, please refer to our Return & Refund Policy.

📦 Pre-orders

  • Overview: Pre-ordering allows you to reserve an item that is out of stock or soon to be available.

  • Payment: We may collect a partial deposit or no payment at checkout, store your payment method securely, and charge the remaining balance when the item is fulfilled.

  • Cancellations: You may cancel a partially paid pre-order at any time before it is fulfilled. Once an order has been fulfilled, it cannot be canceled, but you may request a refund in accordance with our Return Policy.

🏷️ Try Before You Buy

  • Authorization: When you select a "try before you buy" item, an authorization hold will be placed on your payment method prior to order fulfillment.

  • Trial Period: You will have a specified time window to evaluate the item.

  • Charges: If you choose to keep the item (or do not initiate a return within the trial period), your payment method will be charged for the full amount once the trial expires.