Privacy policy

Privacy Policy

Last updated: September 23, 2026

Glow Together operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Glow Together is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details: Name, billing address, shipping address, phone number, and email address.

  • Financial information: Credit card, debit card, or other payment card details, transaction history, and payment confirmations.

  • Account information: Username, password, security questions, preferences, and settings.

  • Transaction information: Items you view, add to your cart or wishlist, purchase, return, exchange, or cancel.

  • Communications with us: Information you include when reaching out for customer support.

  • Device information: Information about your device, browser, network connection, IP address, and unique identifiers.

  • Usage information: Details regarding your interaction with and navigation through the Services.

Sources of Personal Information

We collect personal information from:

  • Directly from you: When you create an account, make a purchase, or communicate with us.

  • Automatically: Through cookies and tracking technologies when you browse our site.

  • Service providers & partners: Third parties that help us provide analytics, payments, fulfillment, and customer support.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing & Improving Services: Fulfilling orders, processing payments, arranging shipping, managing accounts, and facilitating returns/exchanges.

  • Marketing & Advertising: Sending promotional communications and delivering personalized ads on our site and third-party platforms.

  • Security & Fraud Prevention: Authenticating accounts, securing payments, and detecting potential fraudulent or malicious activity.

  • Customer Support: Responding to inquiries and maintaining customer relationships.

  • Legal Compliance: Complying with applicable laws, responding to legal processes, and enforcing our terms or policies.

Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and third-party service providers (payment processors, fulfillment partners, IT management, cloud storage).

  • With business and marketing partners to provide targeted advertising and marketing services.

  • When you direct or authorize us to share information with third parties.

  • In connection with a business transaction (e.g., merger or acquisition) or to comply with legal obligations.

Relationship with Shopify

Our storefront is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to improve the platform. To learn more about how Shopify processes data, please visit the Shopify Consumer Privacy Policy.

Your Rights and Choices

Depending on where you reside, you may have the right to:

  • Access / Know the personal information we hold about you.

  • Delete personal information we maintain about you.

  • Correct inaccurate personal information.

  • Opt-out of Sale/Sharing for targeted advertising (including support for Global Privacy Control preference signals).

  • Manage Communications: Opt out of marketing emails at any time via the unsubscribe link in our emails.

Contact Us

If you have questions about our privacy practices, this Privacy Policy, or would like to exercise your privacy rights, please reach out to us through our website chat or via our Contact page.