Shipping policy
Here is the clean, professionally formatted version of your Shipping Policy with all email addresses removed and replaced with direct routing to your website chat or Contact page:
Shipping Policy
Last Updated: September 23, 2026
Thank you for shopping with Glow Together! We want your shopping experience to be simple, safe, and enjoyable. Please review our shipping and order details below before placing your order.
📦 Processing & Shipping
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Processing Time: Orders are generally processed within 2–5 business days.
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Delivery Time: Once processed, standard shipping typically takes 4–7 business days depending on your destination.
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Tracking: Once your order has shipped, you will receive tracking information via email.
Note: Shipping delays may occasionally occur due to weather, holidays, carrier delays, or circumstances outside our control.
📍 Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.
🔍 Lost, Stolen, or Damaged Packages
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Lost or Stolen: Once an order has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen after delivery.
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Damaged Goods: If your package arrives damaged, please contact us immediately through our website chat or Contact page with photos of the damaged package and product so we can assist you.
💳 Payment & Currency
We accept all major payment methods available at checkout. Payments must be authorized before orders are processed. All prices are listed in U.S. dollars ($USD).
📧 Customer Support
If you have questions about your shipment or order status, please reach out to us through our website chat or via our Contact page. Please include your order number so we can assist you quickly.